Nellyet, A. N., & Afnan, S. M. U. (2026). Cascading Multi-Agent Architectures for Multilingual IT Support: Integrating Explainability and Dynamic Workload Optimisation. International Journal of Applied Smart Interdisciplinary Technologies (IJASIT), 1(3), 117-134. https://doi.org/10.68104/ijasit.v1.i3.42